Nathalie Kalombo

Concierge Coordinator Specialist

Cape Town, ZA.

About

Detail-oriented Concierge Coordinator Specialist with professional working proficiency in English and French. Skilled in business intelligence, HR software, server administration, software development, and process improvement. Certified in Communication Foundations, Coaching and Developing Employees, and Reveal Reviewer at Consilio LLC.

Work

Consilio LLC

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Concierge Coordinator Specialist

Cape Town, Western Cape, South Africa

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Summary

Current role based in the City of Cape Town, supporting clients as a Concierge Coordinator Specialist at Consilio LLC.

Highlights

Earned Reveal Reviewer Certification (Bundle) issued October 2024, expires October 2026.

Completed LinkedIn certifications: Coaching and Developing Employees; Communication Foundations; The Three Pillars of Effective Communication — all issued October 2024.

Consilio LLC

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Concierge Partner Specialist

Cape Town, Western Cape, South Africa

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Summary

Delivered concierge-level partnership services at Consilio LLC prior to promotion to Coordinator role.

Travelers

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Senior Associate, Operations

New York, New York, US

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Summary

Managed operational workflows and performance as a Senior Associate within Travelers’ operations division in New York, NY.

Debt‑in

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Customer Service Representative

Durban, KwaZulu‑Natal, South Africa

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Summary

Provided support services and customer care at Debt‑in in Durban, South Africa.

Concurrent Systems

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Information Technology Administrator

Johannesburg, Gauteng, South Africa

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Summary

Oversaw IT infrastructure, server administration, and systems maintenance at Concurrent Systems in Johannesburg, South Africa.

I.N.S.S

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Statistic Manager Assistant

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Summary

Supported statistical and administrative tasks as Statistic Manager Assistant.

Bralima Brewery

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Logistics Assistant

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Summary

Assisted in logistics operations and fulfillment tasks.

Education

Torque IT Technical Computer Training

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DRC, ESIS Salama College of Computer Sciences & Engineering

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Bachelor of Arts Business & Management

Skills

Business Intelligence Tools

BI, Data Reporting.

Business Process Improvement

Process Optimization, Efficiency.

Hardware & Software Maintenance

Tech Support, Maintenance.

HR Metrics

HR Analytics, Metrics Reporting.

HR Policies

Policy Development, Compliance.

HR Software

HRIS, PeopleSoft.

Java

Java Development, OOP.

Linux Application Development

Linux, App Development.

PHP Applications

PHP, Web Apps.

Server Administration

Servers, SysAdmin.

Software Development

Development, Programming.